COVID-19 Relief



Extending Your Mortgage Deferral





How does the process work?

  1. Complete and submit the form below.
  2. If you provided a valid email address, you will receive a confirmation email from us. Make sure to check your spam/junk filter!
  3. If you are eligible for the deferral, your payment will be automatically deferred and there is nothing else you need to do.
  4. We are currently working toward a turnaround time of 5 business days to complete deferral requests.

Please note, requests will be actioned in order of receipt. Additional calls and emails will not speed up your resolution time.