Customer Service.
Need help with your mortgage? That's what we're here for.
We provide mortgages through RFA Bank of Canada & RFA Mortgage Corporation. It’s important to know who your mortgage is with before you continue.
Don’t know who your mortgage is with? Please call 647.259.7873 or 1.877.416.7873 to confirm.
Looking for broker deposit services? You can find more information by selecting the RFA Bank of Canada tab.
RFA Bank of Canada Customer Service.
We can quickly & effectively address any needs you may have.
Below you will find the contact information & FAQs for RFA Bank of Canada.
Speak to a Representative.
For mortgages, contact information is based on the first digit of your mortgage number.
Broker Deposit Services
RFA Bank of Canada is a member of the CDIC.
For information or servicing on deposit accounts, re-registrations, estates or general deposit inquiries, please send requests to:
Call: 1.844.229.7577
Fax: 1.855.247.6270
Email: rfagic@ifdsgroup.com*
IFDS C/O RFA Bank of Canada
30 Adelaide Street E, Suite 1
Toronto, ON, M5C 3G9
*Allow 2 hr response time
Other Services.
Frequently Asked Questions.
Our Mortgages.
Our Deposit Products.
Our Privacy Policy.
*Please review your mortgage documentation or contact Customer Service to determine if any of these options apply to you.
Where Are We Located?
Our Head Office.
RFA Bank of Canada
145 King Street, Suite 300, Toronto, Ontario, M5H 1J8
RFA Mortgage Corporation
145 King Street, Suite 400, Toronto, Ontario, M5H 1J8
Phone: 1.877.416.7873 | 647.259.7873
Fax: 647.259.7874 | 1.877.905.7873
Office Hours
Monday to Friday
8:30 AM - 5:00 PM ET
