Contact Us

Woman on phone

We're here when you need us.

Want to speak to a representative?


Select a phone number below based on the first digit of your mortgage number.
phone
Numbers Starting with 4

1.866.939.5005


1.866.325.2563 or 416.593.9343 (fax)




RFA Bank of Canada
Mortgage Servicing Centre
Suite 1200, North Tower
100 University Avenue
Toronto, ON
M5J 1V6
Numbers Starting with 6, 7, 8 or 9

1.833.228.5697


1.833.228.6312 (fax)




RFA
Mortgage Servicing Centre
Suite 100 - 451 Phillip St
Waterloo, Ontario
N2L 3X2


Forgot your mortgage number? Not a customer? No worries—give us a call or email us at:

647.259.7873 or 1.877.416.7873 • 647.259.7874 or 1.877.905.7873 • customerservice@rfabank.ca



Email

Send us your questions or mortgage request.
We'll be in touch with answers and
information to help.

We will not initiate a request for personal or confidential account information electronically. However, if you initiate a request electronically, we may ask for information to authenticate you.